← Selected systems

[ 05 ] AI Instagram DM sales agent

Hotclo

Durable workflows that take an Instagram DM from first message to booked call: qualify the lead, score it, hold the conversation, and hand over to a person when intent shows.

INSTAGRAM DM → QUALIFIED LEADINTAKE01SCORE02CONVERSE03FOLLOW-UPHUMAN REVIEWBOOKINGICP SCORE ▪▪▪▪▪▪▫▫

Role

Backend & agent workflow engineering

Stack

  • TypeScript
  • NestJS
  • Inngest
  • Prisma
  • Vector memory

What it delivers

  1. Runs intake, enrichment, conversation, follow-up, human handover, and booking as separate durable workflows that survive retries and long waits.
  2. Scores each lead against an ideal-customer profile with weighted cosine similarity, and explains the score.
  3. Keeps each account's conversation memory isolated, and pauses the AI for human review when a lead is ready to buy.
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